Our People

 

Martine Chaytow

Client Services Manager

About Martine Chaytow

Martine started with PEPworldwide in October 2012 and brings with her 20 years of experience in business management, office and personnel organisation, well honed client service skills and a personal interest in good work practice and time management.

At 23, Martine started and managed her own business for many years before embarking on a career in the travel industry. Progressing quickly to become the Group Travel Manager, she was responsible for client management, the design and travel logistics of complex group travel itineraries and ensuring a premium product was delivered to each and every client.

Client satisfaction is Martine’s passion and fulfilling the needs of our PEPworldwide clients is Martine’s primary focus. Teamed with the proven success of the PEP training principles the role of Client Services Manager is a perfect fit for her new career.

Martine Chaytow's view on PEP

"The PEP principles in the work place are an invaluable tool to everyone that wants to have a good work/life balance. We enter the workforce so naive and uneducated on how to work smartly that we fast become overwhelmed and stressed – our personal life takes a back seat and work becomes all consuming.

"Knowing that I would be part of a team that can make a difference to others and truly cared about people’s well-being is what attracted me to this role. PEP gives people the necessary principles and tools to take back their lives and be in control of their work."

Qualifications
  • Certificate III in Retail Travel
  • Diploma of Tourism

Incidentals

  • Hypnotherapy and meditation – I love both forms as different tools for ultimate relaxation and it allows my busy mind freedom from the outside world
  • Family and friends – I have a wonderful blood and urban family and I love spending my spare time entertaining and spoiling them
  • The real treasures in my life (apart form my two wonderful daughters, of course) are my 3 dogs and 3 cats – maybe I should invest in a farm?